Shopping With Us

No one does more than The RealReal to keep fake products out of the marketplace. With over 13 years of experience, we are the only resale company in the world that authenticates every single item we sell, and we inspect over five million items per year.

Each item passes through our strict authenticity tests in one of our three authentication centers, where they are examined for appropriate brand markings, date codes, serial tags and hologram stickers. Fine jewelry and watches are authenticated and appraised by our gemologists and horologists and each piece comes with a valuation certificate. Art items are thoroughly researched and validated by our team of fine art specialists. 

Our Quality Control team provides an additional layer of inspection, pulling certain questionable items for further review. Items that are considered “high risk” are sent to authenticators who are highly specialized in specific categories.

As fakes bet better, so does our ability to spot them. That’s because we’ve seen more items than anyone else, and our authentication processes are constantly evolving as capabilities with machine learning and AI expand. Patented technology like TRR Vision and TRR shield help us to keep inauthentic items out of circulation, earn our members’ trust, and to provide the most secure place to shop and sell luxury resale.